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Quck and easy

AVIS the rental company provided a lovely car including SAT NAV but a short guide to its use and that of some of the key features of the car in English would have been very useful for this customer. We had to ask a number of locals for guidance and only for that we might not have figured out the functions of the SAT NAV.

I had a very good experience with Europcar

During the process of reservation I was easily able to join Car Trawler by phone. They help me to make the best choice, in particular for the different options of insurances suitable for my needs.

Everything was perfect execpt for a letter that the clerk was supposed to give us to enter Swaziland. We had to go to another office to get this letter.Everything A1

Fantastic service

Booked easily, fast pickup by helpful staff in Brussels ; easy out-of-hours vehicle return.

I rented a Fiat 500X, that is, a SUV, but I was given a Peugeot 308 station wagon instead. Very nice car to drive, but from a very different type.

Over all I was happy with the car however I returned it 13 minutes past the 24 hours cycle and have been charged for a full extra day some 100 dollars. I wrote a claim and have not received an answer so far (8 days).

Everything was very good fast and easy. We rent fiat 500 and we had it. New car. I recommend.

Our last rental smelt strongly of cigarette smoke for the week we had it. Please provide air freshners.

It was hard to discover that alamo was a europecar company. The reservation number was wrong and the first lady who has attended us told us to looking for the all rental car companys around the airport. After sometime thank a gentil man at avis( who called the call center and have found my reservation) we came back to europe car and have talked with the supervisor that have attended us very nicely. Besides that the car was very good.

The cars I rented from Europcar at Harare Airport were all in excellent condition and very clean. I highly recommend this company to anyone who want to hire a car in Zimbabwe.

hi my only concern was after the car was checked and ok for no damage, I went to the booth for dollar and there was no one there to cancel my credit card, how can I be sure it was cancelled and the money is not held there