04-12-2020

Lovely Car but more advice needed

AVIS the rental company provided a lovely car including SAT NAV but a short guide to its use and that of some of the key features of the car in English would have been very useful for this customer. We had to ask a number of locals for guidance and only for that we might not have figured out the functions of the SAT NAV.

28-11-2020

Good

I had a very good experience with Europcar

26-11-2020

A good customer service

During the process of reservation I was easily able to join Car Trawler by phone. They help me to make the best choice, in particular for the different options of insurances suitable for my needs.

21-11-2020

No hastle!

Everything was perfect execpt for a letter that the clerk was supposed to give us to enter Swaziland. We had to go to another office to get this letter.Everything A1

14-11-2020

It was a great experience renting from Europcar

Fantastic service

06-11-2020

Perfect rent

26-10-2020

A seamless experience

Booked easily, fast pickup by helpful staff in Brussels ; easy out-of-hours vehicle return.

10-10-2020

Instead of a Fiat 500X a station wagon

I rented a Fiat 500X, that is, a SUV, but I was given a Peugeot 308 station wagon instead. Very nice car to drive, but from a very different type.

05-10-2020

extra day charge

Over all I was happy with the car however I returned it 13 minutes past the 24 hours cycle and have been charged for a full extra day some 100 dollars. I wrote a claim and have not received an answer so far (8 days).

28-09-2020

5/5

Everything was very good fast and easy. We rent fiat 500 and we had it. New car. I recommend.

21-09-2020

Smelly car

Our last rental smelt strongly of cigarette smoke for the week we had it. Please provide air freshners.

13-09-2020

very good car

It was hard to discover that alamo was a europecar company. The reservation number was wrong and the first lady who has attended us told us to looking for the all rental car companys around the airport. After sometime thank a gentil man at avis( who called the call center and have found my reservation) we came back to europe car and have talked with the supervisor that have attended us very nicely. Besides that the car was very good.

12-09-2020

Harare Europcar

The cars I rented from Europcar at Harare Airport were all in excellent condition and very clean. I highly recommend this company to anyone who want to hire a car in Zimbabwe.

11-09-2020

credit card

hi my only concern was after the car was checked and ok for no damage, I went to the booth for dollar and there was no one there to cancel my credit card, how can I be sure it was cancelled and the money is not held there

06-09-2020

very good

No problem at all

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